Payment Policy

At JISTAR-HK, we are committed to providing a secure and smooth payment experience for all customers.

Accepted Payment Methods

We currently accept the following payment methods:

Credit / Debit Cards (Visa, MasterCard, etc.)
PayPal
Other secure online payment options (if available at checkout)

All payments must be completed in full before orders are processed and shipped.

Payment Security

Your payment security is our priority. All transactions are processed through secure and encrypted payment gateways to ensure your personal and financial information is protected.

We do not store or have access to your full payment details.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email.
If you do not receive confirmation within 24 hours, please contact us at business@jistarhk.com.

Payment Verification

To prevent fraud and ensure transaction security, we may require additional verification for certain orders.
This may include confirming your identity or payment details before processing your order.

Currency

All prices on our website are displayed in the selected currency.
Your bank or payment provider may apply exchange rates or additional fees if you are paying in a different currency.

Failed or Declined Payments

If your payment is declined or unsuccessful:

Please check your card details and available balance
Contact your bank or payment provider
Try an alternative payment method

If the issue persists, feel free to contact us for assistance.

Contact Us

If you have any questions regarding payments, please contact us at:
Email: business@jistarhk.com