Privacy Policy

At JISTAR-HK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

Personal Information:

Name
Email address
Shipping and billing address
Phone number

Order Information:

Products purchased
Payment details (processed securely via third-party providers)

Technical Information:

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchase
Provide customer support
Improve our website and services
Prevent fraud and ensure transaction security

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers.
We do not store or have access to your full payment details.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and logistics providers
Legal or regulatory authorities (if required by law)

5. Cookies

Our website uses cookies to:

Improve user experience
Analyze website traffic
Remember your preferences

You can choose to disable cookies in your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing

To exercise these rights, please contact us.

8. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Company Name: JI STAR (HONG KONG) CO., LIMITED
Address: UNIT 903D, 9/F, CAMERON COMMERCIAL CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HK
Email: business@jistarhk.com